Network health check & troubleshooting
Slow internet, dropping Wi-Fi, mystery outages? We diagnose the cause, fix what we can on the spot and write down the rest.
- PriceFrom Rs 12,000
- Delivery2–3 working days
- On-siteLahore, Islamabad, Rawalpindi, Karachi
Choose a package
Fixed prices in PKR. Not sure which fits? Ask for a custom plan.
Remote health check
- Up to 2 hours remote session
- Router, firewall and switch review
- Speed and Wi-Fi checks with your staff
- Written findings
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One-time payment
On-site half day
- Up to 4 hours on-site (our cities)
- Cable and port testing
- Wi-Fi measurements
- Fixes on equipment you own
- Written findings
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One-time payment
On-site full day
- Up to 8 hours on-site (our cities)
- Cable and port testing
- Wi-Fi measurements
- Fixes on equipment you own
- Written findings
- Rack re-patching and labelling (up to 24 ports)
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One-time payment
Compare packages
| Feature | Remote health check | On-site half day | On-site full day |
|---|---|---|---|
| Price | Rs 12,000 | Rs 22,000 | Rs 38,000 |
| Billing | One-time | One-time | One-time |
| Delivery | 2 working days | 3 working days | 3 working days |
| Up to 2 hours remote session | Included | — | — |
| Router, firewall and switch review | Included | — | — |
| Speed and Wi-Fi checks with your staff | Included | — | — |
| Written findings | Included | Included | Included |
| Up to 4 hours on-site (our cities) | — | Included | — |
| Cable and port testing | — | Included | Included |
| Wi-Fi measurements | — | Included | Included |
| Fixes on equipment you own | — | Included | Included |
| Up to 8 hours on-site (our cities) | — | — | Included |
| Rack re-patching and labelling (up to 24 ports) | — | — | Included |
Delivery times count working days from when we receive your brief. See our Service Delivery and Refund policies.
About this service
Intermittent network problems waste hours of staff time. We find the cause methodically: internet line and router, firewall rules, switch ports and loops, cabling faults, IP conflicts, Wi-Fi interference and overloaded access points.
How it works
- Remote session (all packages): we review device configurations, logs and speed tests with your IT person or a staff member.
- On-site visit (On-site packages, in our cities): we test cables and ports, check the rack, measure Wi-Fi and trace the fault.
- Fixes within the time booked — configuration changes, re-patching, firmware updates on equipment you own.
- Findings report with what we found, what we fixed and what still needs doing (with a quote if it’s more work).
How it works
Choose a package
Compare what each package includes, or ask for a custom plan with a written quote.
Pay securely
Pay with Raast QR, JazzCash or Easypaisa. You get a receipt straight away.
Send your brief
Share your goals, files and examples in your project workspace. The delivery time starts from here.
Review the delivery
We deliver in your account. Accept it, or ask for changes within the included revision rounds.
Done — files are yours
Once you accept, the project is complete and the final files stay in your account.
Questions about Network health check & troubleshooting
What if you can’t fix it within the time booked?
We tell you what we found and quote the remaining work in writing. You decide whether to go ahead; nothing extra is charged without your agreement.
When does the delivery time start?
When we receive your brief, after payment. Delivery times count working days (Monday to Saturday). If we need something from you, the clock pauses until we have it.
What if none of the packages fit?
Request a custom plan. We’ll send a written quote with the scope, price, timeline and milestones. There’s no obligation — you only pay once you accept it.
How do I pay, and can I get a refund?
Pay securely with Raast QR, JazzCash or Easypaisa — you approve the payment in your own app and get a receipt straight away. If you cancel before work starts you get a full refund; after that, our Refund Policy explains how work in progress is handled.
Need something different?
Tell us what you need. We’ll reply with a written quote — scope, price, timeline and milestones — and you only pay once you accept it.